12:00pm Lunch Graphos Social Kitchen
1:15pm Welcome / EMEA Update SIMON Yas Grand Ballroom
1:45pm Commercial Update PATRICIA / KIM Yas Grand Ballroom
2:15pm Finance Update JAMES / JYOTI / GERD Yas Grand Ballroom
2:45pm People & Culture Update MARIE-LOUISE Yas Grand Ballroom
3:15pm Leaders Q&A Session SIMON & REGIONAL LEADERS Yas Grand Ballroom
3:45pm Coffee Break Foyer Ballroom
4:15pm Making It About The Customer FERGUS BUGG (MIRAL) – External Speaker Yas Grand Ballroom
4:45pm Workshops Check your badge for grouping
F&B Revenue Maximization DEAN / NIKKI Stada #1
GMs Commercial Acumen KIM Stada #2
Safety & Security ALEX / DEWI Stada #3
8:00pm Casual Dinner Central


8:30am Recap Day 1 Yas Grand Ballroom
8:45am Food & Drink Update EMMA / SEBASTIAN / TOBIAS Yas Grand Ballroom
9:15am Expectations Through The Lense of Our Owners ALIGI Yas Grand Ballroom
10:00am Finding Meaning At Work DR. CORRIE BLOCK – External Speaker Yas Grand Ballroom
10:45am Coffee Break Foyer Ballroom
11:15am Workshops Check your badge for grouping
Mental Health, Well Being & Work Flexibility MARIE-LOUISE Stada #1
Become a Better Coach / Personal Branding DR. CORRIE BLOCK – External Speaker Stada #2
Talent Management VICKY Stada #3
1:15pm Lunch Foyer Ballroom
2:30pm EMEA Huddle SIMON Yas Grand Ballroom
3:45pm Transfer to SeaWorld
4:30pm Inclusivity and Diversity Discussion VARIOUS SPEAKERS SeaWorld
6:30pm Transfer back to hotel
8:00pm Recognition Reception and Dinner Yas Grand Ballroom


9:15am Reflections, Wrap-Up and Thank You SIMON Yas Grand Ballroom
9:30am Regional Meetings
AP Workshop ALIGI Stada #2
A&IO Workshop JAN / ANDREAS Silverstone
EKSAL Workshop KAMEL Stada #1
Focused Service Workshop PAULINE Stada #3
Türkiye Workshop ARMIN Marina 1&2
10:30am Coffee Break Foyer Ballroom
12:00pm Lunch McCafferty’s Pub
1:00pm Focused Service Monthly GM Spotlight Call PAULINE Stada #3
2:00pm Departures